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US-TN-MEMPHIS
4 weeks ago

Job Summary:

Define organizations system requirements by analyzing business structure, policies, and operations. Work closely with end users to analyze, define, model, and document system requirements. Research and recommend systems solutions that enable organization to achieve business goals. Conduct business needs assessments and cost/benefit analysis to assist in aligning business initiatives with system solutions. Use development specifications to create detailed test cases and analyze results. May create end-user documentation and deliver training. Work with internal departments or with external clients. Perform other duties as assigned.

Job responsibilities:

  • Provide daily and ongoing support to corporate wide BTS related initiatives and projects
    • Investigate, analyze, and evaluate system problems, trouble calls, and requests. Follow defined service level agreements and other requirements such as weekly updates.
    • Formulate and coordinate problem resolution to meet or exceed customer expectations by consulting and collaborating with vendors, operational and BTS colleagues and working within system standards. Seeks root cause and resolution
    • Works in work unit to cross train on all tasks and responsibilities to ensure that customer needs can always be addressed
    • Provides and maintains detailed documentation for all support areas to include help desk and site support
    • Utilize Baptist Management system problem solving tools as needed to resolve problems or discover root cause. (TWI, A3, Kata)
  • Implements new projects used in corporate wide BTS related initiatives
    • Follows enterprise project management methodology in managing all projects.
    • Communicate project status and issues appropriately to stake holders
    • Leads projects as assigned – can be multi facility and large in scope
    • Apply knowledge, skills,, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations
    • Works with procurement to negotiate business terms of contracts. Ensures review of all contract addendums. Follow terms of contract related to scope and cost.
    • Collaborates effectively with colleagues, vendors, and consultans
  • Evaluates, analyzes business, technology, application
    • Performs annual analysis of technology/application/capability to ensure that it is meeting needs. Validates needs met, return on investment, etc. Produces recommendations related to any changes needed after evaluation
    • Maintain knowledge of new technologies and systems in order to review, recommend, select, and implement new system for the benefit of the organization.
    • Maintains knowledge of total cost of ownership including purchase cost, upgrade cost, and any ongoing cost.
    • Assist director/manager with team budget monitoring and resolution of budget exceptions
  • Completes assigned goals within designated time frames
  • Maintains Baptist Values
    • Friendly, compassionate, and responsive care
    • Respect for individuals
    • Trust and teamwork
    • Continuous improvement
Position Code
21480063
Status
Regular Full-Time
Department
HS IS-APPLICATION SERVICES
US-TN-MEMPHIS
2 weeks ago

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Position Code
21480185
Status
Regular Full-Time
Department
HS BAPTIST ONECARE
US-TN-MEMPHIS
2 months ago

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Position Code
21480024
Status
Regular Full-Time
Department
HS Bapt Onecare
US-TN-MEMPHIS
2 months ago

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Position Code
21490145
Status
Regular Full-Time
Department
HS Bapt Onecare
US-TN-MEMPHIS
2 months ago

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Position Code
21490005
Status
Regular Full-Time
Department
HS Bapt Onecare
US-TN-MEMPHIS
2 months ago

 e

 

20040112

ANALYST-EPIC (Health Information Management)

Position Code
20040112
Status
Regular Full-Time
Department
HS BAPTIST ONECARE
US-TN-MEMPHIS
2 months ago

Analyze, plan, design, maintain, and provide ongoing optimization and support of Baptist OneCare. Perform workflow assessments, capture business needs and analyze internal business systems to determine functional requirements for optimal utilization. Possess in-depth clinical and application knowledge and experience. Perform system builds, upgrades, and system enhancements as needed. Support application through all phases of implementation, optimization, and maintenance. Work with cross-functional team and end users to achieve application integration to meet clinical and/or business needs. Exercise discretion and judgment in the performance of original, creative, intellectual work. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.

Position Code
21490151
Status
Regular Full-Time
Department
HS BAPTIST ONECARE

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