Overview and Responsibilities
Manages hospital IT business application services, resources, and activities.
Lead a group of business and systems analysts helping to direct and prioritize their work, fostering a team spirit, giving feedback to team members, preparing evaluations with input from Director, and keeping the Director and CIO apprised of progress on projects and staff.
Responsible for organizing and directing the implementation of new application in the hospital information system and for maintaining efficient operation of existing applications.
Work with team to ensure good health of all applications.
Must become proficient with the application software in all assigned areas and work with those areas to utilize applications in the most efficient way.
Must become efficient in project management, help desk, time tracking, Baptist Management processes and hold team accountable in all areas.
Must deal with personnel issues in a timely manner following HR policies.
Work with director to ensure budget is met and assist with assembling budget numbers for upcoming years.
Must be able to handle multiple initiatives and change priorities as needed related to company goals and direction.
Performs all other duties as assigned.
Five years in an information technology support role for implementations, upgrades, and maintenance activities.
Minimum three years’ work experience with application systems or departments supported or above average technical experience as determined by director.
One year supervisory experience.
Requires knowledge of trends in information systems as well as healthcare processes.
Background in finance and hospital operations is requested.
Customer service, project management, strong oral and written communication.
Must be able to execute responsibilities in a dynamic, sometimes stressful environment with frequently changing priorities.
Ability to work with customers of all levels in a friendly cordial matter in person or on the phone thus promoting a positive image for the corporate and department.
Must have positive attitude and unwavering determination.
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